We have established multiple warehouses around the world to ensure the efficient delivery of goods to customers. So, usually, your order will be shipped from the warehouse closest to you.

The time frame for order delivery is divided into two parts:

• Processing time
  Order verification, quality check and packaging. All orders are sent to the fulfillment center for dispatch within 2-7 business days after the order is placed.
• Shipping time
  This refers to the time it takes for items to be shipped from our fulfillment centerto the destination.
  Standard Shipping/Free Shipping
  Usually takes about 10-25 days (Shipped by Postal Service. If your order is shipping to Brazil or Russia, it will take about 30 days to arrive at their destination but can take longer from time to time).
  Express Shipping
  usually takes about 5-15 days.

Important Notice: Due to the currently global epidemic, Shipping time will be affected and may be delayed for extra 5-20 days. We will track the transportation for you, Please wait in patient, Good things are worth waiting for!

CONTACT US

If you still require help, Please feel free to CONTACT US.

Cancellations, Refunds, & Replacement Policies:

We understand that sometimes things don't always go according to plan so we have made this Refund/Replacement Policy for you!

CANCELLATION POLICY:

Customers are allowed to make changes to orders placed within 12 hours of making their purchases. We do not accept changes of orders outside the 12 hours window because our orders are automatically sent to our fulfillment and logistics for processing the next morning.

Buyers are not allowed to cancel their purchases after their orders are shipped.

If you made a mistake with your order details or shipping address. Please CONTACT US and we will gladly assist you if the order has not yet been shipped.

REPLACEMENT POLICIES:

If you received an item that is damaged, faulty, or the wrong item we will happily replace the item at no additional cost to you. Please contact us within 7 days after receiving your order.

If you receive an item that is in the wrong color or size than the one you originally order, please email us a picture of the item(s) showing the size tag and its original packaging within 48 hours upon receipt of the order to get your correct one shipped out.

We can only offer you Free Replacements at no additional cost if it falls under the below criteria:

• Items are faulty – damaged/broken or soiled upon arrival.
• We sent the wrong item – size, style, color.

After 7 days of receiving the items, buyers can no longer request for item replacement for any reason.

REFUND POLICY:

Our Refund Policy Lasts 30 Days:

If you wish to request a refund, you must wait till you receive your product before you return the package in its new, unopened, original condition, back to us.

Customers will be responsible for shipping the items back to our warehouse.

Please send us the tracking number so we can help track your return packages. Once we receive your item, inspect the product, we'll grant you the full refund, minus shipping.

Note: Our team will inspect/verify the photo(s) before we issue out a replacement or refund. We reserve the right to refuse any replacement and refund if it does not meet the above criteria.

Late or missing refunds (if applicable):

If you haven’t received a refund yet, please contact us. Please note that it may take some time before your refund is officially posted on your credit card statement. Please allow up to 5-10 business days.